We explain through this policy how we collect, use, and protect information within the app.
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Information Collection
We collect information that you provide to us directly when registering or using the app, such as:
- Name, mobile number, and email.
- Payment and wallet data.
- Delivery address and geographic location (if enabled by the user).
- Activities within the app such as bidding operations or auction tracking.
Some technical information is also collected automatically such as device type, operating system, and usage time to improve performance and user experience.
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Use of Information
We use the collected information for the following purposes:
- Managing the user account and providing required services.
- Executing auction operations.
- Improving user experience within the app and developing services.
- Sending notifications related to auctions and new products.
- Ensuring compliance with platform laws and policies.
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Information Protection
We are committed to taking all necessary technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction.
Personal information is not shared with any third party except in the following cases:
- Executing payment or delivery operations through approved service providers.
- Compliance with legal requirements or official authorities upon request.
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Cookies
The app may use cookies to improve performance and user experience. Users can manage these file settings through device or browser settings.
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Location and Notification Permissions
- Location permissions are requested only to determine the user's area during delivery operations.
- Notifications are used to inform users about auctions, orders, and new offers.
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User Rights
Users have the right to:
- Access their personal data and know how it is used.
- Update or modify their data at any time.
- Permanently delete their account whenever they want, with all their data being deleted from the system.
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Policy Modifications
Fresh Bid administration reserves the right to modify this policy at any time, and users will be notified when any significant change is made through an in-app notification.
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Contact Us
If you have any inquiry or comment about the privacy policy, you can contact us through the "Contact Us" page in the app or through the official technical support email.